Unlocking Success: The Balanced Scorecard in Action

Join us as we explore the transformative power of the Balanced Scorecard (BSC) in aligning an organization's strategy with performance metrics. In this episode, Georgia Dartford, CFO of NRG Industries, shares her insights on how BSC revitalized their business by integrating financial and non-financial performance indicators. Discover the four key perspectives—Financial, Customer, Internal Processes, and Learning & Growth—that drive strategic success. Learn how NRG Industries turned challenges into opportunities and achieved remarkable growth, all while keeping their customers and employees at the forefront.